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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will appear. It offers thorough info about all the operations that you can carry out on the page in question. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge library of tutorial videos demonstrating how to use our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, check out our comprehensive Frequently Asked Questions section, which contains questions asked by actual individuals and offers real solutions. We periodically update our Frequently Asked Questions database with new questions & answers so as to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can get in touch with our excellent team of tech support engineers available 24-7 and eager to assist you with any query. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time is only twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com